No. Your contact information and private data are yours and yours alone. They're safe with us and we'll never give it to anyone else.
Yes. Simply contact us by email or send us a message on Discord.
This should be done immediately. The system automatically activates or extends the subscription for the email address used for the purchase.
Maybe you used a different email address than the one you use in BotManager? It could be this problem or something else. Just let us know and we'll fix it.
The existing subscription will be extended by the corresponding period (1 month / 1 year). Don't worry, you won't lose a day.
Sure, of course. You can find us on the Discord channel. Just write to us there or send us an email and we will activate the add-ons for you.
You can reach us (almost) anytime on Discord. Just write to us and let us know what you need help with.